Thursday, August 04, 2005

Employee Turnover

From Anonymous:

This sure sounds like the way people describe the Lab:

http://www.abqjournal.com/biz/377211outlook08-04-05.htm



Companies Can Cure the Turnover Disease

By Barry Milligan
For the Journal
FROM THE EXECUTIVE'S DESK: Employees are the lifeblood of all businesses. However, many businesses, particularly businesses that rely on large numbers of low-wage employees, have extraordinarily high employee turnover. This turnover is stifling to businesses; it costs them both directly to replace departing employees and indirectly through increased operating costs, lost business opportunities, diminished customer service, and lower employee morale.
The estimated cost to replace an employee is between 50 and 300 percent of the employee's salary. So, with the costs so high, why is employee turnover so high? Because many, if not most managers view high employee turnover as an acceptable price of doing business.
There is no single cause for high employee turnover, but several issues are endemic to many businesses that suffer with high employee turnover.
They include:
  • Poor communication, such as one-way top-down communication with no communication channels for employees and miscommunications between departments.
  • Mismanagement. For instance, uncaring, incompetent, unprofessional managers and lack of respect and support from management.
  • Lack of recognition and reward. For example, managers who use shallow, mechanical praise and recognition and rewards that employees don't value.
  • Lack of training and advancement opportunity. Most employees, especially younger employees, are looking for the opportunity to learn and advance.
  • Compensation. A recent Gallup poll revealed that more than 70 percent of employees are at least somewhat dissatisfied with their compensation. W. Michael Kelly, the director of research for the Saratoga Institute, found that unhappy employees will change jobs for as little as a 5 percent pay increase.
    This is by no means an all-inclusive list of causes, but it is a good example of the types of problems that businesses with high employee turnover are infected with.
    To deal with high turnover, businesses need to become employers of choice. An employer of choice is defined as a business that competes for employees and consistently wins; it is able to attract, hire and retain the employees it desires. Employers of choice do not have high employee turnover.

  • [...]

    Comments:
    Gosh, bullet three sounds just like The One Minute Manager. If you can fake sincerity, you'll go a long way at LANL.
     
    One Minute Manager? Lets see, thats the manager that only spends one minute on the problem, or am I wrong? The article is on the mark, and consequently will fall on deaf ears, the very ears that should hear. Probably because it means getting off your butt and doing something.
     
    One Minute Manager? Lets see, thats the manager that only spends one minute on the problem, or am I wrong? The article is on the mark, and consequently will fall on deaf ears, the very ears that should hear. Probably because it means getting off your butt and doing something.
     
    and the point was?

    LANL has historically low attrition rates---most companies would kill for a 2% retirement rate or even the doubled rate this year?????
     
    LANL pays people boatloads of $$ to sit around and do nothing. Could this be why the attrition rate is so low??
     
    The old deadwood, retired in place has been a signifcant detriment to LANL. It has eaten up $ and produced little along with the poor managers. LANL would have been better off if the old-boy network for mamangement and retire in place had not existed. Those retired in place will be gone by May 30, 2006 you can bet, leaving the rest of us to ponder our future in the never to be the same LANL. Just look for the retire in place or poor managers that should/could have retired to be gone. Anyone that is 60+ with 25+ (perhasp evene 55+ with 25+ yrs in) should have been shown the boot years ago, they have not even mentored well. Do any names come to mind?
     
    8/06/2005 07:44:13 AM blathered:
    "Anyone that is 60+ with 25+ (perhasp evene 55+ with 25+ yrs in) should have been shown the boot years ago, they have not even mentored well."

    Your choice of words(anyone)is worse than your spelling. If you don't like some manager, say so. Don't include everyone over 60 in your tirade.
     
    Perhaps 07:44:13 AM is proof that all the 30- know-at-alls at LANL need to be booted.
     
    Most managers think that their job is to bully their employees and to fire anyone who dares to suggest they are wrong. All managers above the teamleader level think it is their job to cover for the bully beneath them.
    No one really knows how to do most of the jobs at LANL, eg. stockpile stewardship, asci so no one can measure LANL's accomplishments. Therefore, management is always right except when they embarass DOE or NNSA or some high level manager. Then they are out the door. Or if they know where a lot of bodies are buried they are simply put in a nice office with no job assignment.
    Before LANL can become a model employer it will have to figure out what it is doing. Then it cans start thinking about how to do it better.
     
    Management is a lost art in the US -- on the whole. There are some good managers in the country, like the new president of American Airlines. He recognized that he new little about running an airline so he asked the employees about how best to do it. Then he did what they said. Result, American is making money again! Yet few American managers are able to subdue their egos long enough to listen to anyone lower than themselves.
     
    Or, for a counter-example 8/06/2005 11:12:30 AM, consider what Carley Fiorina did to one of the most respected engineering companies in the world, HP. She destroyed it single-handedly and got paid off in the millions to leave.
     
    There are too many managers at LANL. Team leaders, Group Leaders, DDL, DL and COS...how can anything get accomplished when it takes 5 or more people to agree on one thing to be done. Trim the fat.
     
    Post a Comment

    << Home

    This page is powered by Blogger. Isn't yours?