Friday, March 18, 2005

A reply from the support group

You might have noticed that has been slow lately. Here is a response to one of my problem reports to them.



Hi there,

Please let us apologize for the various problems Blogger has been going
through over the last week or so. All of us here depend on Blogger as much
as you do, so we completely understand the difficulties and frustration
these issues have caused.

We are currently putting a lot of focus and energy into improving the
performance of our databases. They have been under a considerable load
recently, which causes the long delays and occasional errors in navigating
the Blogger site. However, we added several new machines yesterday, and we
have more on the way. This should put less pressure on each individual
machine which will make Blogger more responsive.

This is an ongoing process, and we will probably have a few more ups and
downs before we get to a more consistently reliable state. We appreciate
your patience and understanding as we continue to work on this problem.

Thanks for using Blogger.

Blogger Support

P.S. Remember that you can keep an eye on our Status page for updates as
they become available:

We also had a post about this recently on Blogger Buzz:

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